FREQUENTLY ASKED QUESTIONS
Q. Where Can I Find the Antiquorum Auction Online Bidding App?
A. The mobile bidding app can be found in the App Store via an iPhone or iPad, or in the Google Play Store on an Android Phone or Tablet. Once you open the Store, you will then need to type in Antiquorum Auction in the Search Bar located in the top right hand corner. Click “Search” and locate the Online Bidding App. Once located in the store, the App may be downloaded onto your device. In order to download it, you must have your login credentials for the respective store. THESE ARE NOT YOUR BIDDER CREDENTIALS, but rather credentials you used to register an account via Apple or Android when you purchased your device.
Q. Where can I Find the Antiquorum Auction Online Bidding App Once it has Been Downloaded?
A. Once the Antiquorum Auction Online Bidding App has been downloaded onto your device you will be able to locate it on your device’s home screen.
Q. How Long Will I have Access to the Antiquorum Auction Online Bidding App?
A. Once you have downloaded the Antiquorum Auction Online Bidding App you will have access to it for as long as you have a registered online bidder account or until you delete the App from your device.
Q. Once I have Downloaded the Antiquorum Auction Online Bidding App can I Begin to Bid?
A. You can bid on any auction via the Antiquorum Auction Online Bidding App as long as you have registered an online bidder’s account and have been approved to bid for the sale. When you open the Antiquorum Auction Online Bidding App you will input your email and password associated with your online bidding account in the Sign In area. If you do not have a registered online account please go to the auction company’s webpage via an Internet browser on your device and register an online bidding account.
Q: I've downloaded the app but I'm getting an, ”invalid credentials for login” error, what should I do?
A: If you are using an Apple device, go to the device’s home screen, click on the “Settings” icon. When there, scroll down to the bottom of the settings page until you see the Antiquorum Auction Online Bidding App, click on the app icon. To the right you will see three options, click on the “Environment” option. After clicking on the environment link, please make sure your selection is set to “Production.” After doing this, exit from the settings and re-enter your online bidding app. Your login credentials should work now. If you are using an Android device, please call the technical support line and someone will assist you in getting logged into your account.