FREQUENTLY ASKED QUESTIONS

Q: Why is my bid request pending ?

A: Please note that to complete your registration and bid at auction you need to send us either a copy of your Passport or any official ID document.
To send via E-mail: registration@antiquorum.swiss
Please note that Antiquorum usually approves a bid request within one business day.

Q: I’ve been an active bidder in the past, but my email and password are not working. Why is that?
A: Since May 2017, Antiquorum has changed the online bidding platform. For security reasons, all bidders’ registrations prior to this date must register again on the the new platform.
Q. Where Can I Find the Antiquorum Auction Online Bidding App?

A. The mobile bidding app can be found in the App Store via an iPhone or iPad, or in the Google Play Store on an Android Phone or Tablet.  Once you open the Store, you will then need to type in Antiquorum Auction in the Search Bar located at the top right hand corner.  Click “Search” and find the Online Bidding App.  Once found in the store, the App may be downloaded onto your device.

Q: Do I need to install a PlugIn on my internet browser to use the bidding system on Pc or Mac?

A: In oder to use the desktop bidding application make sure you have the latest Version of Adobe Flash Player installed on your web browser. This is the only PlugIn ou will need. To get the best possible experience using our desktop bidding application, we recommend you using Google Chrome. Please use the link below to verify whether your Adobe Flash Player is already installed and working:

https://helpx.adobe.com/flash-player.html

Q: Can I watch the live auction on my mobile phone or tablet using the Antiquorum application?
A: No, the Antiquorum mobile bidding app is reserved to the registered and approved bidders only.
Q: I have the Antiquorum app instaled on my phone or tablet but it doesn't work ?

A: Please make sure that you have installed the new app “Antiquorum live” (iOS) and “Antiquorum Geneva” (Andriod).

Q: How can I register to bid online?

A: Please use the link below to register for online bidding:

https://www.antiquorum.swiss/bidding/#/user/new

Q: When does the absentee bidding close?
A: The absentee bidding closes 2 hours before the auction.
Q: Can I use the mobile app to place an absentee bid?

A: No, the mobile app is only to place bids during the live auction. To register to place an absentee bid, you can use the link below:

https://www.antiquorum.swiss/bidding/ 

App Screenshots

PC and Mac desktop live auction application screenshot

Mobile app screenshot

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